WISO MyOffice Interface to WooCommerce

Calling up orders and further processing
Exporting and importing articles
Update prices (MyOffice → WooCommerce)
Synchronize stock levels
Recommended by :buhl as an official interface!
New from v4.0: HPOS compatible!

Save time and effort,this interface does the work. Almost as if by itself.

What tasks does the interface perform?

Find out more in our product video

Choose the suitable license

This applies to both:

Monthly billing

€ 49,-

excl. VAT

Annual billing

€ 29,-

excl. VAT (converted per month)

Our telephone set-up service

We make sure that the synchronization between WISO and WooCommerce runs properly. We proceed in the following steps:

Installation of the interface in the WooCommerce store via a temporary admin account
Setting up the interface options individually for the customer
Setting up the connection in WISO MyOffice with the WooCommerce store (via AnyDesk)
Configuration of the interface in WISO MyOffice
Carry out a test order and synchronize the import

Click here to go to the set-up service →

Our customers love our service!

     Excellent  
     Based on 78 reviews 
    
 
 
   
 
 
        
   Susanne Vogt 
 August 4, 2021.
 
 
 Trustindex checks whether the original source of the rating is Google. Thank you. Everything worked great
  
 
       
   ikutech e.K. 
 July 23, 2021.
 
 
 Trustindex checks whether the original source of the rating is Google. Mr. Brückmann was able to solve the problem competently and beyond his actual task. We are very satisfied with the service/support provided by Mr. Brückmann and are happy to recommend him to others. 5 stars
  
 
       
   Thomas Marx 
 April 29, 2021.
 
 
 Trustindex checks whether the original source of the rating is Google. You are almost flashed by the clarity and conviction with which Mr. Brückmann personally supports you on the phone. One call, boss on the phone, after 5 minutes everything was solved and explained. Thank you very much.
  
 
       
   Joachim Diekhoff 
 April 21, 2021.
 
 
 Trustindex checks whether the original source of the rating is Google. Very good service, I can only recommend it
  
 
       
   Cristian Iconomu 
 April 12, 2021.
 
 
 Trustindex checks whether the original source of the rating is Google. No wonder Albert and his team have only 5 stars reviews. The level of professionalism and fast response, combined with the usefulness of the work they do makes them one of the rare providers of software that is worth paying for.
Thanks Albert, keep up the good work 🙂
  
 
       
   Christian Michelbach 
 March 31, 2021.
 
 
 Trustindex checks whether the original source of the rating is Google. Very quick response and extremely competent solution. Thank you very much!
  
 
       
   Michael Wallenta 
 March 29, 2021.
 
 
 Trustindex checks whether the original source of the rating is Google. I received a prompt response to my support request. They offered targeted and professional assistance in using the API interface offered for WISO MeinBüro! I am completely satisfied! Thank you very much!
  
 
       
   BotCake Chatbots 
 March 25, 2021.
 
 
 Trustindex checks whether the original source of the rating is Google. Excellent support, questions resolved promptly. Thank you Albert and team!

UPDATE: Very glad to have found their Gravity Forms Double Opt-in Addon! It has put a complete stop to spammed form entries. When I asked support about a functionality of the Addon, they said it was in the works for the next release. A couple of days later they served me with a beta that included that desired functionality. And it works to perfection! I've never been this impressed by customer service with any software provider. The service provided by Albert & John was truly extraordinary. I thought customer service was dead on the internet and it might be, but these gentlemen are the exception. Thanks guys, you're amazing!
  
 
       
   Stefan Gehrhardt 
 March 9, 2021.
 
 
 Trustindex checks whether the original source of the rating is Google. Mr. Brückemann and his company are highly recommended! Finally a competent, friendly support who knows what he is talking about!

How do I cancel the contract?

The written form is not required to terminate an existing license.

The license can be terminated independently via the account albertbrueckmann.de/account.

The license is terminated there by clicking "Cancel"under "Subscriptions".

If your payment option was PayPal, you should still receive an email from PayPal that the subscription has been canceled.

Please note that the functionality of your plugin may be impaired if your license is not active.

Imported orders always have an article that could not be assigned. How can this be solved?

In 99% of cases, this is the shipping item. Right-click on the "unknown" item in the order details and assign it once to one of your shipping items. In future, the shipping price that the customer has seen and paid in their WooCommerce order will always be applied. You can find more detailed instructions here.

The payment methods are not being transferred correctly. What can I do?

If payment methods such as PayPal or similar are not transferred correctly, please check whether they have been created in WISO MyOffice with exactly the same wording as you find them in the WooCommerce settings under "Payment". Transfer the title of the payment option to MyOffice in exactly the same way (in the small master data - payment options).

Can the status of orders be changed after an import?

Yes, the order status can be changed to a different status via the interface after the order has been collected.

If the created invoices are returned to WooCommerce (e.g. as a PDF) and attached to the order

No, the invoice is not transferred back to the store by our interface. Our customers usually send them printed out in the package. A summary of the order, which can also serve as an invoice, is already sent by WooCommerce via email. Some of our customers use the "German Market" or "Germanized" plugin to create the PDF directly in the order process and send it to the customer in the order confirmation email.

Is the stock level always up to date? When the customer orders an item, when does the stock start to decrease?

The stock level is updated when you import orders. However, this is calculated via WISO MyOffice, i.e. the current stock is not transmitted and then updated, but MyOffice subtracts the items from the existing stock in its own inventory. However, you can update the store the other way round by entering the correct figure in MyOffice and then sending this figure to the store via the webshop update menu.

Can I simply import all existing articles into the store with a click and texts, prices and images will be transferred?

MyOffice currently supports the export of title, text, price and stock. When exporting products, they are set to "Draft" in the store and are not immediately visible in the frontend so that they can still be edited.

Image transfers are currently not supported by MyOffice, which also makes little sense in WooCommerce, because: The template of your online store works with individual image sizes. These are only calculated by a regular upload in WordPress and saved in the different variants. This means that manual reworking is necessary to achieve the best quality of product display.

No articles can be exported from MyOffice to WooCommerce. The error message says that no articles can be retrieved.

For the initial synchronization or export of articles, at least one (1) article with article number must be created in WooCommerce, because MyOffice first makes a comparison of both data masters. If there are no articles, an error is displayed.

Can the same license be used for a staging website and the live website?

Yes, this is possible if the staging website runs on one of the following URLs:

localhost
10.0.0.0/8
172.16.0.0/12
192.168.0.0/16
*.dev
.*local
dev.*
staging.*
staging-*.
*.test.
*.wpengine.com

How do I add a salutation field to WooCommerce so that it is transferred correctly to MyOffice?

This is possible either via Germanized for WooCommerce or Checkout Field Editor for WooCommerce. You can find the exact instructions here.

Other questions that are often asked

Please visit our ticket system and knowledge base.

⚠️ Before you start: All articles (or variable products) in your WooCommerce store must contain a unique article number. At the same time, this article number must match the webshop ID of the articles in your MyOffice. Otherwise it will not be possible to process the orders after retrieval. In order for orders to be synchronized between WISO MyOffice and WooCommerce, the plugin must be set up under WordPress and the connection between WISO MyOffice and WP must be established in the e-commerce settings.

Install the WISO MyOffice plugin in your WordPress installation in the usual way and enter the License key to access the interface information that you can then use to set up WISO MyOffice:

2 After activating the license, you will have access to the settings. You can now carry out the configuration.

3. select which orders are to be imported (example):

4. now call up the e-commerce settings in WISO MyOffice:

Please enter the path that you have been shown in WordPress and save the settings. Now you can try an order retrieval via Sales > E-Commerce orders or transfer articles to the webshop. Please be sure to watch our video at the top of this page for all further information on using the interface! ℹ️ Detailed instructions can also be found on the WISO MeinBüro website. Click here to be redirected!

20.06.2024, Version 4.1.9

Adjustment to payment by direct debit payments for Germanized

31.05.2024, Version 4.1.8

Corrections for division by 0 (if items are offered free of charge)

28.05.2024, version 4.1.7

Corrections in the output of discount amounts between 0 and 1 euro and the corresponding tax amounts

14.05.2024, Version 4.1.6

Corrections for the transfer of mixed tax rates and the associated shipping calculations

06.05.2024, Version 4.1.5

Adaptation of core files to specific server environments

30.04.2024, Version 4.1.4

Update of the core files

23.04.2024, Version 4.1.3

Orders without products are ignored during import

13.03.2024, Version 4.1.2

Adjustment from 3 to 4 decimal places
Incompatible ASCII characters have been removed

01.02.2024, Version 4.1.1

Corrections in the output of discount amounts between 0 and 1 euro and the corresponding tax amounts

01.12.2023, Version 4.1.0

NEW: Add VAT rate for items where the price is 0
FIX: Update bug fixed

17.11.2023, Version 4.0.0

NEW: Official HPOS support
NEW: New marking procedure for orders that have already been collected. This is indicated in each order by a green tick and a time stamp. In addition, the import status is displayed in the order overview
NEW: Support for further target sales countries
NEW: Direct link to the settings from the plugin overview
NEW: HPOS information on the settings page for a better overview of whether activated

14.11.2023, Version 3.9.6

Fix: HPOS-compliant transfer of gross totals, payment method and other information
New: New method for marking orders that have already been collected. There is now a new setting within each order that shows the status and time of collection.

13.11.2023, Version 3.9.5

FIX: HPOS synchronize the country code

13.11.2023, Version 3.9.4

FIX: Corrections in the treatment of taxes with a value of 0

13.11.2023, Version 3.9.3

NEW: New selection under \"Orders\": You can now choose whether voucher values should be displayed directly offset against the product price (as in WooCommerce) or as a separate line on the invoice
FIX: Corrections in the handling of vouchers with a value of 0

11.11.2023, Version 3.9.2

Fix: Update HPOS order status after synchronization.
Fix: HPOS customer information

07.11.2023, Version 3.9.1

Add: HPOS support - https://woo.com/document/high-performance-order-storage/

09.08.2023, Version 3.8.3.1

Fix: Corrections when creating the interface folders

03.08.2023, Version 3.8.3

Add: Small improvements for article import

31.05.2023, Version 3.8.2.7

Fix: Bugfix for orders with shipping with multiple VAT rates

11.05.2023, Version 3.8.2.6

Fix: Calculation of VAT on shipping if WooCommerce information is missing

05.05.2023, Version 3.8.2.4

FIX: Fix: Version correction for correct update

03.05.2023, Version 3.8.2.3

FIX: Corrections in the calculation and rounding of VAT for very small product prices

15.04.2023, Version 3.8.2

FIX: When importing articles, the Post_ID was transferred instead of the article description

03.03.2023, Version 3.8.1

NEW: Preparation for a hook that can be used to transfer additional elements from the order via the description text during order import (for display in the respective order item)
NEW: Support for WooCommerce coupons - transfer to the surcharge costs net field 1

20.10.2022, Version 3.8.0

NEW: Shipping e-mail address and shipping phone number are now also sent with the order
NEW: Transfer of deposit values that are saved in WooCommerce as a \"fee\"
FIX: Error corrections for variant products

09.08.2022, Version 3.7.9

NEW: Reading of the EU VAT ID and transfer with the retrieval of the orders in the customer file (only if MarketPress is installed and active)
FIX: Change the default salutation - if nothing is selected, it remains empty (only available with Germanized or Marketpress)

22.07.2022, Version 3.7.8

FIX: Correction to the error message in orgaMAX/MeinBüro if there is no connection to the license server or the license has expired
FIX: Max. Date for the query can now also remain empty
FIX: When exporting articles, values are now added to the columns post_modified and post_modified_gmt to be compatible with the SQL option NO_ZERO_DATE
CHANGE: Moving a VAT option to the option to the \"Taxes\" tab

16.05.2022, Version 3.7.7

Correction: When synchronizing prices, offer prices are now removed because they are no longer up-to-date
Corrections to the shipping costs for mixed shopping baskets: An option in the settings can now be used to adjust whether shipping costs should be mixed or calculated according to the highest VAT rate
New setting with which a different VAT can generally be sent. This is sometimes necessary, especially in cross-border areas, if the internal tax rate is different from the foreign tax rate. Only activate if necessary!
Add a log for each action that originates from orgaMAX, which can be activated in the advanced settings

04.04.2022, Version 3.7.6

NEW: Added support for split shipping taxes when using Germanized. In this case, the shipping costs are transferred as a double item and carry both the normal and the reduced tax rate.
FIX: Correction for articles with 0% VAT. Record. Change of output format from float to string

21.02.2022, Version 3.7.5

- CORRECTION: Free items are exported with the tax rate of the product (previously free items were exported with 0% tax rate, which led to posting problems with incorrect accounts)
- NEW: Option to activate and deactivate the transfer of the order number to the individual field. Default = Activated.

13.01.2022, Version 3.7.4

- Fix: Add double synchronization order with \"WooCommerce Sequential Order Numbers PRO\"

10.01.2022, Version 3.7.3

- NEW: Compatibility with \"Germanized for WooCommerce\" plugin

06.01.2022, Version 3.7.2

- NEW: Add compatibility and settings with \"WooCommerce Sequential Order Numbers PRO\"

04.01.2022, Version 3.7.1

- NEW: Add compatibility and settings with \"WooCommerce Sequential Order Numbers\"

... More back goes\'s on request.

Set-up service: With this service, you receive all-round carefree treatment from us and can use the interface within a very short time.
WPML - Add-on: If you use a multilingual online store and want to synchronize articles in certain languages, use this add-on.

This list is not exhaustive, as some problems only occur in practice. These are limitations in WISO MyOffice, not in our interface.

Product images cannot be transferred because WordPress runs through certain processes during upload, e.g. to create several different image sizes. This must be done manually
When importing articles from WooCommerce to MyOffice, everything that is transferred to the "Notes" field is cut off by MyOffice after 255 characters.
When importing articles from WooCommerce to MyOffice, everything that is transferred to the "Article text" field is cut off by MyOffice after 1024 characters.
If a voucher is declared as a value voucher, MeinBüro treats the VAT incorrectly. Although the final amount on the invoice is correct, the VAT is not calculated correctly.
A maximum of 5 individual fields can be matched in both directions
Fields that do not exist in MyOffice must be maintained manually in WooCommerce (e.g. categories, keywords, etc.)
As MyOffice does not offer variant support, it is not possible to export a product of the type "Variable product" from MyOffice. A comparison is still possible if the variant product is first created in WooCommerce and then imported to MyOffice (but not the other way around). In any case, each individual variant must have its own SKU (article number) that matches the webshop ID in MyOffice. The "parent product" in WooCommerce must NOT have an article number, it only serves as a container for the individual variants.
Attention IONOS customersAt IONOS, WordPress installations can be installed as "Managed" or "Standard". According to customer reports, the "Managed" version seems to cause problems when saving the settings. Please contact your IONOS support or switch the installation to "Standard".

Individual fields

The following function can be used to access or change the data of individual fields:

function change_me_function_name( $individualFields, $productSku, $productId ) {
// (maybe) modify $individualFields array.
return $individualFields;
}
add_filter( 'wiso_product_individual_fields', 'change_me_function_name', 10, 3 );